Account Manager – Durability / NVH (Customer Support & Service) (Job Code: IND-CS-TTP03)

Full-Time | Pune, India

Expires: Open

BETA CAE Systems India is based in Bangalore (within the World Trade Center) and also has local offices in Chennai and Pune.

In the context of the continuous development of its activities, the Indian operations is seeking to work with active young people with a team spirit that will strengthen the technical service and support of our clients.

Account Manager – Durability / NVH (Customer Support & Service)
(Job Code: IND-CS-TTP03)


Location: Pune
Experience: 5-8 Years
Education: Master’s Degree in Mechanical Engineering or other relevant department of Engineering


Job Responsibilities:
• Manage and maintain a good relationship with each account for respective region
• Manage and motivate internal team members and build a quality team to support clients
• Support clients by means of email / phone / WebEx support
• Conduct the product user training at customer site or in-house
• Presentation of products and new development to clients, at different conferences and events
• Managing customer expectations
• Thorough testing of products and providing feedbacks to development team
• Writing technical documentation and information material
• The execution of projects by application of the products
• Designing or optimizing methodologies and automating the CAE process
• Suggest the development team for new/improved features for durability loads

Required Technical Skills:
• ANSA or META software knowledge is must
• Good knowledge of implicit solvers (Nastran, ABAQUS) is must
• Good knowledge of fracture mechanics and Durability CAE simulation
• Good understanding of automotive structures (BiW, closures, powertrain, suspension system, etc.)
• Knowledge of Python, C++ or Java is preferred
• Knowledge of computational methods and finite elements
• Knowledge of CAD or CAE systems
• Work experience in a software technical support department
• Specialization in computer engineering

Required Behavioral Skills:
• Very good written and spoken English language
• Willingness to travel in India and abroad
• Communication in other foreign languages German, French and other Asian languages is added advantage
• Ability to drive worldwide

Facilities and Offers:
• Permanent employment post 6 months of probation period
• Attractive salary package and excellent working conditions
• Modern and constantly renewed equipment (hardware and software)
• International travel insurance for business trips
• Continuous training on new technology related to the subject